Administration and Medicare Billing Assistant
Be a key support to the Njernda Medical Centre team
Njernda Aboriginal Corporation is seeking a professional, detail-oriented and culturally respectful Administration and Medicare Billing Assistant to support the Health & Ageing division and the daily operations of Njernda Medical Centre.
As a key member of the Health & Ageing team, you will support the smooth running of the Medical Centre through timely administration and accurate Medicare-related tasks.
Your role ensures community members experience a well-organised, respectful and culturally safe service from the moment they arrive.
You will contribute to a positive and efficient clinic environment for both staff and visitors.
About the role
Provide administrative support to the Health and Ageing Manager, and Medical Services Coordinator
Process and submit Medicare claims, maintain accurate billing records and support My Medicare registrations
Assist with accounts administration, invoices, purchase orders and general practice operations
Coordinate meetings, prepare documents, take minutes and manage information flow
Support recruitment, onboarding, timesheets and leave administration
Coordinate schedules and administration for visiting specialists and allied health providers
Manage office supplies, equipment maintenance and asset registers
Contribute to accreditation, quality improvement, compliance and OHS requirements
Provide occasional back-fill for Medical Reception and perform other duties as needed
About you
Qualifications in administration/business or significant experience in medical or Medicare administration
Strong understanding of Medicare billing, PIP, MBS items and healthcare billing practices
Experience using patient management systems (Best Practice desirable)
Excellent attention to detail, time management and organisational skills
Proficiency in Microsoft Office and confidence with administrative systems
Ability to work independently and collaboratively in a busy clinical environment
2–3 years' experience in a similar administration or medical billing role
Selection Criteria
Essential:
Any relevant administration or business qualifications or significant practice administration and Medicare billing experience.
Skills:
A demonstrated understanding of Medicare billing practices in a primary healthcare setting and a commitment to implementing systems for ongoing quality improvement in billing practices.
Good understanding of MBS and patient management systems in a primary healthcare setting.
Strong written and verbal communication skills to effectively communicate with staff, clients and other stakeholders.
Ability to manage multiple tasks, prioritising effectively, and maintaining organised records.
Time management to meet deadlines and manage workload efficiently.
Well-developed computer skills including proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and other relevant software systems.
Interpersonal skills to work effectively with others and maintain a positive and professional demeanor.
Able to collaborate effectively with cross-functional teams while also working independently and autonomously, taking ownership of assigned tasks and deadlines.
Careful attention to detail with developed skills in office procedures.
Experience:
2-3 years in a similar role.
Satisfactory evidence of pre-employment checks not limited to at least two professional referees, proof of identity and qualifications, National police check, Working with Children's Check, full Victorian driver's licence, disclosure of any pre-existing illness / injury and vaccination status in line with Njernda's current policy and procedure, and as applicable – eligibility to work in Australia, professional/regulatory licences, registration and current good standing, and clearance on aged care banning orders.
Desirable: Experience with Best Practice Clinical Software.
Desirable: Work experience in an Aboriginal Community Health Organisation.
How to apply
Applications close on January 8, ****.
Before applying, please ensure you meet the following requirements:
Current Working with Children Check (Victoria)
Current police check (or willingness to obtain)
Current driver's licence
Evidence of qualifications (if required for the position)
Please apply via SEEK providing a cover letter addressing the Selection Criteria, your resume and the details of at least two referees.
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