About the Role
The Children’s Contact Service (CCS) program is one of the support services delivered through our Lutheran Care, Nuriootpa & Tanunda office. The Children’s Contact Service (CCS) program is a child safe, child focused service that provides a family friendly and safe environment to assist children in developing a positive, meaningful relationship or staying positively connected with the parent or family member that they do not reside with. The service provides supervised handover and contact visits at a safe and neutral venue.
This is where you come in!
We are looking for Senior Contact Facilitators to coordinate safe, secure and comfortable environments for children, parents and other family members utilising the Children's Contact Service (CCS). This role also provides guidance and support to Contact Facilitators, including training and inducting new staff.
What’s in It for You?
We believe great work deserves great rewards. When you join Lutheran Care, you’ll enjoy:
* You're Amazing Day – a day off just for you!
* Access to free, confidential counselling sessions
* A kind and awesome workplace culture
* Salary Packaging in addition to your take home pay
The duties of this role include:
* Observe supervised contact visits and changeovers, recording factual (non-interpretive, non-judgmental) observational notes.
* Assess the priority and provide appropriate responses to clients with behaviours that demonstrate high and complex needs.
* Ensure all contacts and changeovers proceed as agreed and are in accordance with the conditions of any existing Court Orders or as identified during intake and assessment.
* Write and review Access Summary Reports and submit to the Family Court of Australia within court determined timeframes.
* Communicate effectively and respectfully to engage and establish rapport with children, parents and family members and the CCS team members.
* Plan and organise workload to achieve specified outcomes within set time frames including providing reports as required.
Ready to Apply?
We'd love to hear from you! Show us your experience and enthusiasm for the role by submitting your application. If you would like a confidential chat about the role, please feel free to contact Helen Walker on 0490 669 ***.
Applications must include:
* A cover letter
* A current resume
For more details and to apply, visit: https://www.lutherancare.org.au/vacancies/
Applications close Friday 3 April 2026
Lutheran Care is committed to equality, diversity and inclusion. We welcome candidates from all backgrounds and those from culturally diverse communities. Aboriginal and Torres Strait Islander applicants are encouraged to apply to join us in our vision of “changing lives and building communities”.
Please note, Lutheran Care retains the right to close this advert earlier upon identifying a suitable candidate