Claims Consultant, Executive and Professional Lines
A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers across the world. Part of Berkshire Hathaway's insurance operations, we bring our solutions to market with our stellar brand name, top‐rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character.
We are a values‐based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world?
Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for a Claims Consultant based in our Sydney office. The role is an external customer‐facing role and will support our claims offering within the Executive & Professional lines business.
At BHSI, we view every claim as an opportunity to strengthen our customer relationships. We are seeking an individual who is intelligent, passionate, and always striving towards excellence. This is a great opportunity for a developing and highly motivated claims professional to expand their scope of responsibility and experience in a highly collaborative team environment dedicated to providing best‐in‐class claims service.
Duties & Responsibilities:
* Managing a portfolio of claims to resolution across all Executive & Professional lines including Professional Indemnity, Directors' and Officers' Liability, Cyber and Financial Institutions, Construction, Management Liability, Crime, Statutory Liability and Employment Practices Liability.
* Providing exceptional customer service and claims management with a proactive approach to achieving strong results for our customers and broking partners.
* Investigating and managing claims which includes close cooperation with the insured and broker, determination of policy coverage, claim defence and resolution strategy, reserve adequacy and identification of risk management opportunities whilst working towards timely claims outcomes and identification of recoveries where appropriate.
* Supplementing in‐house claims handling expertise with appropriate engagement of legal providers where required.
* Working closely with underwriters, actuaries and other areas of the business to report on claim developments and portfolio trends to support the development of products and delivery of the Executive & Professional line of business' goals and objectives.
* Occasional interstate travel to client / broker meetings, mediations, conferences and other industry events.
Qualifications, Skills and Experience:
* Minimum 3 years claims, or legal practice, experience handling Executive & Professional claims, or in legal practice.
* Relevant tertiary qualifications.
* A high level of professionalism and personal responsibility.
* Strong customer service and interpersonal skills.
* Ability to work both autonomously and in a team environment.
* A growth and learning mindset.
BHSI Offers:
* A competitive package and exciting growth opportunities for career‐oriented teammates.
* A dynamic, action‐oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates and our other stakeholders.
* A purposely non‐bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework.
NOTE: Compensation will be commensurate with experience. This job description is not intended to be all‐inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.
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