We are seeking a proactive and technically minded Business Analyst to support our client in the delivery of critical infrastructure, networking, and migration projects, as well as smaller application initiatives. This is a hands-on role where you will work closely with stakeholders and technical teams to ensure requirements are clear, aligned, and deliver real business outcomes.
Key Responsibilities
* Gather, document, and validate business and technical requirements for infrastructure, network, and migration projects (e.g. datacentre moves, cloud migrations, network refreshes).
* Support application upgrade projects by capturing workflows, dependencies, and functional requirements.
* Collaborate with Project Managers, Solution Architects, and engineers to translate requirements into practical deliverables.
* Facilitate workshops, stakeholder interviews, and process mapping sessions to elicit clear requirements.
* Document current state vs. future state processes and define acceptance criteria for project deliverables.
* Support UAT planning and execution, including creation of test cases and validation against requirements.
* Apply both Waterfall and Agile approaches depending on project stage and requirements.
Key Requirements
* Proven Business Analyst experience across infrastructure, networking, and migration projects.
* Strong technical understanding of infrastructure domains: servers, storage, virtualisation, firewalls, LAN/WAN, VPN, SD-WAN, and cloud platforms (AWS/Azure/GCP).
* Experience supporting migration programs such as on-prem → cloud, data centre consolidation, O365/Exchange, and end-user computing refreshes.
* Ability to create structured documentation including BRDs, functional specs, process maps, and user stories.
* Excellent communication and stakeholder engagement skills, with the ability to work across both technical and business teams.
* Pragmatic, detail-oriented, and outcome-focused with a "can-do" attitude.