Remote is seeking a Network Engineer/Administrator to join the team at ASD. The Network Engineer/Administrator will deliver, administer, troubleshoot, and maintain scalable, repeatable, secure, and functional network solutions including commercial and private cloud solutions to support ASD's goals and objectives for PROTECTED and OFFICIAL capabilities while also considering dependency and dependent systems and services. Additionally, the Network Engineer will work with customers to deliver, administer, troubleshoot, and maintain design and deliver cost effective, secure and resilient network based PROTECTED and OFFICIAL supporting solutions on and off prem. Furthermore, they must identify opportunities to consolidate, simplify, streamline, and continually improve internal and customer capability. (LH-04060)
Role Description
Key duties and responsibilities
* Monitors, measures, optimises, and reports on infrastructure load, performance and security events.
* Investigates, implements, and manages tools, techniques, and processes (including automation) for the management of systems, applications, and services.
* Oversees and/or delivers the planning, installation, maintenance and acceptance of new and updated infrastructure components, infrastructure-based services, and value add applications. Aligns to service expectations, security requirements and other quality standards.
* Ensures that operational procedures and documentation are fit for purpose and kept up to date. Ensures that operational issues are identified, recorded, monitored and resolved. Provides appropriate status and other reports to specialists, users and managers.
* Provides technical expertise to enable the correct application of operational procedures.
* Carries out agreed operational procedures, including backup/restore, using supplied infrastructure tools and scripts.
* Carries out agreed network and system software maintenance tasks. Automates routine network administration tasks to specifications using standard tools and scripting.
* Contributes to the planning and implementation of infrastructure maintenance and updates. Implements agreed infrastructure changes and maintenance routines.
* Configures tools and/or creates scripts to automate the provisioning, testing and deployment of new and changed infrastructure.
* At least 5-10 years' experience developing and delivering solutions for complex projects.
* Strong technical skills across a number of deployments and architectures.
* Analyses service and component availability, reliability, maintainability and serviceability. Contributes to the availability management process and its operation. Performs defined availability management tasks. Ensures that services and components meet and continue to meet all of their agreed performance targets and service levels. Implements arrangements for disaster recovery and documents recovery procedures. Conducts testing of recovery procedures.
* Investigates problems in systems, processes and services. Assists with the implementation of agreed remedies and preventative measures.
* Undertakes or supervises complex installations and de-installations of systems or components, including handover to the client. Develops procedures and standards for installation and handover to maintain and improve the installation service. Schedules installation work around client priorities and resource availability. Ensures adherence to established safety and quality procedures.
* Provides technical expertise to enable the correct application of operational procedures. Contributes to the planning and implementation of infrastructure maintenance and updates. Implements agreed infrastructure changes and maintenance routines. Uses infrastructure management tools to determine load and performance statistics. Configures tools and/or creates scripts to automate the provisioning, testing and deployment of new and changed infrastructure. Maintains operational procedures and checks that they are executed following agreed standards. Investigates and enables the resolution of operational issues. Provides reports and proposals for improvement, to specialists, users and managers.
* Bachelor's degree in Computer Science or Engineering.
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Remote provides management services and technical ICT solutions to clients across Australia.
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