Business Insights Professional
We seek a skilled Business Insights professional to drive business growth by leveraging data analysis, insights, and recommendations.
This is a hands-on role where you will be responsible for owning the analytics process end-to-end, from data gathering to strategic recommendations.
About the Role
The successful candidate will be responsible for analysing customer lifetime value, churn, and retention patterns. Additionally, they will be expected to deep dive into customer, sales, and marketing data to provide actionable insights and recommendations.
Key responsibilities include:
* Partner with stakeholders across the business to drive business growth and uncover trends
* Analyse customer behavior to identify churn risks and retention opportunities
* Identify customer lifetime value and opportunities for growth
* Build and maintain dashboards/reports using Tableau or Power BI
* Develop models to forecast trends and identify growth opportunities
* Pull and manipulate data using SQL
* Ensure data quality and integrity across key datasets
* Translate business needs into clear, actionable analytics projects
You will work closely with stakeholders across the business, particularly with Sales, Marketing, and Customer teams, to measure sales and marketing effectiveness.
Requirements
The ideal candidate will have a proven track record in sales, marketing, or customer analytics. They will also be skilled with Tableau or Power BI and possess strong SQL skills; Python or R experience is a plus.
Additional requirements include:
* Experience utilising CRM data, Salesforce ideal but not required
* Someone who can take ownership of an end-to-end process
* Strong commercial acumen - understanding how data drives revenue growth
* Excellent communicator who can simplify complex findings
* Curious, proactive, and able to work independently in a fast-paced environment
What We Offer
A growing data team and exposure to the full analytics lifecycle - from raw data to strategic recommendations. A hybrid work model with a collaborative, supportive team and a fantastic culture - honest, vibrant office and great place to work. If you're a driven insights expert looking for a hands-on role where you can make a real impact, we'd love to hear from you.