**Job Title:** Support Analyst for Gaming Systems Integration
**About the Role:** As a Support Analyst for Gaming Systems Integration, you will be responsible for providing advanced technical support and ensuring seamless integration between gaming systems and enterprise platforms.
**Key Responsibilities:**
* Provide technical support for IGT Advantage suite and supporting tools
* Ensure secure integration of gaming platforms with ERP, POS, hospitality, loyalty, and regulatory systems
* Develop, maintain, and document APIs, interfaces, and batch processes
* Maintain data integrity across platforms (including Keno, AML, financial, and regulatory reporting)
* Assist in managing vendor relationships during integration projects or upgrades
* Create and maintain documentation of system data flows and interface architecture
**Requirements:**
* Minimum 3 years of experience in gaming systems support and IT integration projects with hands-on experience with IGT systems and enterprise integrations
* Tertiary qualifications in IT, Computer Science, Information Systems, or a related discipline preferred
* Equivalent industry certification such as SQL database administration, scripting, and reporting
* Proven knowledge of APIs, data transformation, middleware, and scripting
**Benefits:
* Complimentary meal every shift
* Complimentary parking
* Generous discounts on spa treatments, dining, and accommodation
**About Us:
We are a leading entertainment destination offering over 600 gaming machines, exciting table games, and diverse dining options. We cater to every occasion and pride ourselves on giving the world great times in great places.
At our company, we are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from all backgrounds, orientations, and experiences.
**Working with Us:
We are invested in helping you achieve your career goals and shaping the future of hospitality together.