Job Overview
The role of a Field Service Manager involves leading artificial lift operations with a focus on reciprocating rod lift systems, pump shop operations, and field service excellence.
Key Responsibilities:
1. Field Operations Management: Oversee and coordinate all field service activities including RRL system installation, maintenance, troubleshooting, and optimization across multiple locations.
2. Team Leadership and Development: Lead, mentor, and develop field service teams and technical personnel through coaching, performance management, and continuous improvement initiatives.
3. Pump Shop Operations Management: Manage pump shop operations including assembly, teardown, inspection, and failure analysis of rod pumps and artificial lift equipment.
4. Safety Compliance and Risk Management: Demonstrate effective safety leadership and ensure strict adherence to QHSSE standards across all field operations and workshop activities.
5. Root Cause Analysis and Corrective Action: Conduct root cause analysis on equipment failures, provide technical support, and implement corrective actions to maximize production efficiency.
6. Client Relationship Management: Maintain strong relationships with client representatives, participate in service quality reviews, and support business development opportunities.
7. Operational Performance Management: Develop and manage field activity schedules, resource allocation, and operational cost control while maintaining superior service quality.