Job Description
We are seeking a skilled Customer Service Officer to provide exceptional support to our community. As the first point of contact, you will be responsible for delivering expert and friendly service at reception, over the phone and in all written correspondence.
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Key Responsibilities:
* Provide excellent customer service and respond to enquiries in a timely and professional manner
* Manage cash handling and process transactions efficiently
* Maintain accurate records and perform data entry tasks
* Perform administrative duties, including filing and photocopying as required
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Requirements
To be successful in this role, you will need:
* Previous experience in a similar role or industry
* Excellent interpersonal and communication skills
* Familiarity with POS systems and MS suite
* The ability to work independently and as part of a team
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What We Offer
As a valued member of our team, you can expect:
* A competitive hourly rate
* Ongoing training and development opportunities
* A dynamic and supportive work environment
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How to Apply
If you are a motivated and customer-focused individual who is passionate about providing exceptional service, please submit your application.
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