Job Opportunity:
As a Hearing Solutions Specialist, you will engage with customers through various interactions to provide exceptional support and guidance.
* Interact with clients via phone, email, or in-person to offer tailored solutions and address their concerns.
* Collaborate with audiologists to schedule appointments for hearing assessments and consultations.
* Provide expert guidance on innovative hearing devices and accessories, ensuring seamless customer experiences.
* Resolve issues efficiently, maintaining a positive impression of the service.
* Contribute to local marketing initiatives to promote the clinic and its services.
* Perform minor hearing aid repairs, with training provided.
* Minimum 2 years of customer-facing experience in retail or allied health environments.
* Excellent computer skills and ability to navigate software programs.
* Meticulous attention to detail, with strong administrative background and collaborative spirit.
* Positive team attitude with ability to work independently when necessary.
* Competitive remuneration package.
* Ongoing professional development opportunities.
* Clinic incentives available throughout the year.
* Paid parental leave.
* Hearing aid benefits for employees, family, and friends.
* Access to employee assistance program at no cost.