About the Role
We are seeking a skilled sales professional to join our team at Amcor, Inc. This is a full-time opportunity that will interact with various departments, including outside sales staff, production, technical and warehousing teams.
The goal of this position is to ensure high levels of customer satisfaction by effectively communicating with customers and responding to their inquiries in a timely manner.
Key Responsibilities:
* Customer Communication: Respond promptly to customer inquiries regarding products, quotations, availability and production lead times.
* Understand Customer Needs: Understand customer needs and requirements to develop meaningful relationships.
* Sales Development: Source new sales opportunities through inbound lead follow-up and targeted outbound cold calls and emails.
* Scheduling: Provide support in scheduling meetings for existing customers or new customers, as required.
* Product Knowledge: Stay up-to-date on product knowledge, availability, usage and pricing.
* Business Development: Work directly with the outside sales team to develop and grow new and existing business into long term, profitable accounts.
* Order Management: Confirm all technical information with customer and/or outside sales manager and enter orders into system.
* Production Coordination: Generate production orders per customer PO's and projected usage, and work closely with production to ensure on time availability and delivery of material.
Requirements and Skills:
* Time Management: Ability to multi-task, prioritize and manage time effectively.
* Interpersonal Communication: Excellent interpersonal communication skills, both oral and written.
* Adaptability: Ability to operate effectively with high quality output in a fast-paced work environment, while adapting to quickly changing priorities.
* Integrity: Possess a high level of integrity while working independently and in a team environment.
* Computer Literacy: Computer literate with proficiency utilizing Microsoft software products.
* Mathematical Calculations: Basic mathematical calculations to determine weights, percentages, area and volume.
* Phone Presence: Strong phone presence.
Education and Experience:
* Certification: Associate's degree (A.A.) or equivalent from two-year College or technical school and two years of related experience and/or training; or an equivalent combination of education and experience required.
Working Hours:
* Shift: 8 hour shift
* Day Shift: Monday to Friday