IT Support Technician
South Geelong, VIC
We're on the hunt for an IT Support Technician to join the #GhandaGang.
Generous remuneration package: including clothing allowances and annual performance bonus. Unlimited clothing discount for you and your direct family. Unparalleled career progression opportunities.
A day in the life
* Responding to and resolving IT support tickets
* Setting up and configuring hardware such as laptops, desktops, and mobile devices
* Installing and updating software applications
* Assisting with onboarding and offboarding usersSupporting network, printer, and peripheral troubleshooting
* Maintaining and updating IT documentation and guides
* Helping with inventory and asset tracking
* Participating in ongoing IT projects and upgrades
* Required to be part of the on‐call roster (once every few weeks)
* Store setup and travel opportunities
An ideal addition to the #GhandaGang will be:
* Willing to learn and eager to grow your IT knowledge
* A clear communicator who's comfortable helping people at all levels
* Organised, reliable, and proactive
* Interested in technology and solving problems
Nice To Have (but Not Essential For Success)
* Familiar with Windows and/or macOS environments
* Basic understanding of networking concepts (e.g. IP, DNS)
* Exposure to tools like Microsoft 365, Active Directory, or ticketing systems
* Experience configuring PC/Mobile hardware
Apply
No recruitment agencies, please.
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