Job Opportunity
The Customer Contact Officer will play a vital role in supporting a Federal Government client by handling inbound and outbound calls, providing accurate information to customers, and assisting with complex issues.
Key responsibilities include:
* Delivering exceptional customer service in a fast-paced environment
* Navigating computer software platforms and screens simultaneously
* Communicating effectively with customers and colleagues
* Maintaining accurate records of customer interactions
Successful candidates will possess strong communication skills, the ability to work in a team environment, and a passion for delivering high-quality customer service.
We offer comprehensive training and support to help you grow and succeed in your role. Our dynamic team is committed to helping each other reach their full potential.
Benefits include:
* Comprehensive on-the-job training and consolidation period
* Flexible working arrangements, including remote work options
* Recognition and rewards program, including achievement awards and retail offerings
* Ongoing development tailored to your personal and career goals
Join a global organization dedicated to improving public services worldwide.
About Us
A leading provider of essential public services around the world, we are innovators committed to redesigning and enhancing public services for everyone's benefit.