Insights Analyst
We are Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose to create better experiences together for a better tomorrow. It's that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.
Location: Surry Hills, hybrid working (3 days in the office). Strong development opportunities.
If you're excited to turn today's blue sky thinking into a better tomorrow for future generations, you'll find yourself supported and enriched in a dynamic, inclusive and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.
We strive to create better experiences together for a better tomorrow for our customers and team, bringing the best of Woolworths Group and Quantium together to make data driven decisions. By partnering with Quantium, a world-class data science and advanced analytics business we're excited about the future as we unlock the power of AI and Insights to reimagine retail.
Through this partnership, the WiQ team harnesses the best of Woolworths Group and Quantium data science and analytics talent to reimagine retail by solving the most complex problems using AI and analytics. As a team, we leverage Agile ways of working to help our team develop their skills while also making sure our team is focusing on solving the most complex problems for both our customers and team.
What you'll do
* Support end-to-end analytics delivery for marketing and loyalty initiatives within a defined stream of the Loyalty business unit.
* Break down ambiguous problem statements into structured hypotheses and analytical approaches to guide insight development.
* Transform data into actionable insights and clear narratives that support commercial decisions and deliver business value.
* Partner with business stakeholders (e.g. tribe leads, squad leads, and project sponsors) to understand objectives, scope, and success measures for assigned initiatives.
* Contribute to the ongoing capability uplift of the WiQ Analytics & Insights team through collaboration, knowledge sharing, and best‐practice analytics.
What you'll bring
* Experience working in analytics and insights, ideally within retail, loyalty, or FMCG environments.
* Demonstrated ability to use data and analytics to support commercial decisions and deliver tangible business value.
* Capability to break down ambiguous business questions into structured problem statements, hypotheses, and analytical approaches.
* Strong ability to translate analytical outputs into clear insights and narratives tailored to non‐technical stakeholders.
* Working understanding of retail and customer fundamentals, including customer drivers and high‐level B2C performance levers.
* Experience partnering with stakeholders across different functions, with developing confidence in influencing and managing expectations.
* Practical experience with analytical and statistical techniques such as A/B testing, hypothesis testing, and basic regression.
* Strong SQL skills for data extraction and manipulation; experience with Python is desirable but not essential.
What You'll Experience
* A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network.
* Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose‐driven work.
* 12 weeks paid parental leave for primary caregivers plus paid superannuation for up to 12 months while the Team Member is on parental leave – eligible from the first day of employment.
* A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app. A progressive and competitive leave policy that gives you more space for what matters to you.
Everyone belongs at Woolworths Group
As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.
Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team's diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems.
Woolworths Group is an inclusive, team‐first company and we value all skills and experiences. If you meet some, but not all of the requirements, we encourage you to submit your application.
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