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Custody officer

Kalgoorlie
Ventia
Posted: 23 April
Offer description

About The Role

As a Custody Officer, you play a critical role in maintaining the safety, dignity, and wellbeing of people in custody while supporting the smooth operation of the justice system. You'll work as part of a highly supportive team across courts, prisoner transport, and secure medical escorts – no two days are the same, and every shift has purpose.

Paid training & clear career entry

* Fully funded Certificate III in Correctional Practice
* 5 weeks of fully paid training before going operational
* No prior custodial experience required

Hourly rate with structured increases

* $27.35 per hour during 5‐week training
* $29.50 per hour post training
* $30.93 per hour after 12‐months and completion of Cert III

Additional Government Endorsed Pay

* Western Australian State Government Pay Contribution Allowance (PCA): $256 per fortnight (before tax)

Guaranteed hours & premium penalty rates

* Guaranteed minimum hours under the Enterprise Agreement
* Overtime rates apply when working:
o Over 7.6 hours in a day
o Before 5:00am or after 7:00pm
o 175% of base rate on Saturdays
o 200% of base rate on Sundays

Allowances that add real value

* $5,943 per year regional allowance (spread over fortnightly payments)
* Meal allowances when working over 9.6 hours or staying overnight
* On Call Allowance: $25.73 per day when on call (where applicable)
* Officer In Charge (OIC) Allowance: $3 per hour when undertaking additional duties
* Paid travel time and allowances for approved regional secondments
* Parking reimbursements where applicable

Work Variety & Professional Experience

* Court security and custody
* Prisoner transport and escorts
* Secure hospital and medical duties
* Opportunities for regional secondment

Leave And Other Conditions

* Uniforms and footwear provided
* Paid breaks and TOIL options
* Five weeks annual leave for shift workers
* Ongoing paid training and refresher courses

Long term career pathways

* Structured progression through accredited classifications
* Opportunities to step into senior, specialist, or supervisory roles

What You'll Be Doing

* Safely supervising and transporting people in custody
* Maintaining security during court proceedings
* Conducting welfare checks and upholding duty of care
* Managing challenging situations calmly and professionally
* Completing accurate reports and records
* Working collaboratively within a close knit operational team

What We're Looking For

* Availability to complete full‐time training (Mon‐Fri, 8:30am‐4:30pm)
* Willingness to commit to 12 months to complete the Certificate III
* Australian citizenship or permanent residency
* A respectful, resilient, and professional approach
* Ability to pass pre‐employment medical, fitness, and background checks

Diversity

Ventia is enriched by the diverse experiences, talents and cultures that our people bring to the organisation, while celebrating and respecting the communities we operate in. We are committed to providing a safe and positive environment that provides equal opportunities for individuals of all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTQIA+, Women, Veterans and spouses and people with disabilities.

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