As a key player in our digital strategy, you will be responsible for driving e-commerce success across all online channels.
About the Role:
* Develop and execute a comprehensive e-commerce and digital marketing plan to boost online sales.
* Manage performance marketing initiatives across SEO, SEM, CRM, email, and paid social media platforms.
* Oversee e-commerce operations and online marketplaces, ensuring accuracy, fulfillment, and optimal performance.
* Collaborate with internal and external teams to enhance website functionality, user experience, and conversion rates.
* Provide regular trade reporting, insights, and recommendations to optimize results.
* Lead, mentor, and develop a small team while fostering cross-functional collaboration and communication.
About You:
* A minimum 5 years' experience in managing ecommerce businesses and digital marketing channels.
* A relevant tertiary qualification or equivalent in Marketing, Digital, Business, or related field.
* Strong knowledge of ecommerce platforms, order management systems, and retail technology.
* Excellent commercial acumen with an understanding of retail dynamics and customer behavior.
* Strong leadership skills with the ability to inspire, collaborate, and develop teams.
* Balance of strategic thinking and hands-on execution across all digital channels.
* Effective stakeholder management and communication skills.
* Highly analytical, detail-oriented, and resourceful, with strong problem-solving skills and entrepreneurial mindset.
* Resilient, adaptable, and composed in fast-paced, high-pressure environments.
* Customer-centric approach with a deep understanding of digital customer journeys.