Introduction W oden Community Service (WCS) is a for-purpose organisation that has been providing community-based services for over 50 years. Our vision of ‘A caring community where everyone belongs’ is achieved through our values of Inclusion, Compassion, Hope, Responsiveness, Integrity and Social Justice. We deliver services across the ACT covering children, families, young people and seniors including housing and mental health services. Description Compliance Support Officer About the role: Support all service areas to ensure compliance with organisational policies and procedures, National Quality Standards, National Quality Frameworks, Strengthened Aged Care Quality Standards, and other relevant regulatory and funding body requirements. Conduct and assist with compliance audits and self-assessment processes, under the direction of your supervisor, to support compliance and adherence to relevant laws, regulatory and contractual requirements. Provide administrative, technical, and other general support as required to promote ongoing quality improvement in service delivery. Assist Nominated Supervisors (Early Education Centres, OSHC), Managers, and Executive Managers in matters relating to quality and compliance Apply National Principles for Child Safe Organisations, as applicable for the role. Physical Requirements/Work Environment : • Prolonged periods of sitting at a desk and working on a computer. • Regular lifting, manual handling tasks. • Able to work some evenings, weekends & public holiday You may access the position description through the link https://www.wcs.org.au/wp-content/uploads/2025/12/WCS-PD-QualityandComplianceSupportOfficer.pdf. Skills And Experiences Skills and Experience: • Good knowledge of the operational requirements of the National Quality Framework (NQF) and / or Strengthened Aged Care Quality Standards • Experience in a support, administrative role (and/or occasional supervisory responsibilities) in the early education or aged care sector. • Ability to work under general direction and follow established procedures. • A strong ethic of working in support of Nominated Supervisors and Senior Managers as they undertake their legal requirements under relevant Law and Regulations. • Strong organisational and time management skills, including the ability to manage competing and/or changing priorities and deliver to deadlines. • Proven ability to work collaboratively in a team environment. • Well-developed communication and interpersonal skills, with professionalism and discretion. • Good written communication skills with attention to detail. • Basic research, analytical, and problem-solving abilities. • Willingness to accept and act on feedback in a constructive and positive manner. • Proficiency in Microsoft Office Word, Excel, Outlook, PowerPoint, and Publisher. • Willingness to undertake ongoing professional development. Why work with Woden Community Services? Salary packaging option up to $15,899 per Fringe Benefits Tax year, with an additional Meals and Entertainment package available up to $2,650 per Fringe Benefits Tax year. Discounted fees to use WCS Children’s Services Programs. 15 days paid personal leave per annum (pro rata) for full & part-time employees. 24/7 nationally recognised Employee Assistance Program (EAP), including 3 additional holistic service sessions. Ongoing professional development and a supportive team environment. Enjoy exclusive discounts and everyday savings on essentials at leading Australian retailers such as Woolworths and Coles, all through our Flare Benefits program. Paid additional wellbeing day per calendar year. Applications may close once suitable candidates have been selected, don’t delay get your application in today! For more information, please contact: WCSCareers@wcs.org.au WCS s upports diversity and inclusion in all our workplaces. Applications are encouraged from Aboriginal & Torres Strait Islander people, people with a multicultural background, people who live with disability or members of the LGBTIQ community.