Services Coordinator/Service Sales Coordinator (Intern) Job Description
Job Title: Services Sales Coordinator (Intern)
Location: Melbourne or Sydney
About SAP Emarsys
SAP Emarsys is a leading omnichannel customer engagement platform that empowers marketers to build, launch, and scale personalized campaigns that drive real business results. As part of SAP, we help businesses deliver highly engaging and personalized customer experiences at scale.
Role Overview
We are looking for a highly motivated and detail-oriented Services Sales Coordinator (Intern) to join our dynamic team. This role will support our services sales function by assisting with operational tasks, customer communication, and internal coordination to ensure smooth sales processes and customer satisfaction.
Key Responsibilities
* Assist the services sales and services delivery team in managing proposals, renewals, contract documentation...
* Coordinate with internal teams, including sales, delivery, to ensure seamless service execution.
* Support in tracking and updating sales pipelines, forecasts, and reports using CRM tools.
* Prepare presentations, reports, and other sales materials to support customer engagements.
* Support on reviewing Service Sales and Services Delivery assets and templates.
* Support with internal coordination with different teams, tracking and follow up.
* Conduct market research and competitive analysis to identify opportunities and competitive advantage.
* Help improve sales processes by identifying inefficiencies and suggesting improvements.
Qualifications & Skills
* Currently pursuing a degree in Business, Marketing, Sales, or a related field.
* Strong organizational skills and attention to detail.
* Excellent verbal and written communication skills.
* Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
* Ability to learn quickly and adapt to fast-paced environments.
* Basic understanding of CRM tools (is a plus).
* A proactive and collaborative mindset with a strong desire to learn.
What We Offer
* Hands-on experience in a global tech environment.
* Mentorship and training from experienced professionals.
* Exposure to sales and customer engagement strategies.
* A dynamic and inclusive work culture.
* Potential career opportunities within SAP Emarsys.
Join us at SAP Emarsys and gain valuable experience while making a meaningful impact on our services sales team!