About Us:
Are you a people-person with a passion for delivering exceptional customer service? We are seeking a skilled Receptionist / Office All-Rounder to join our team. In this full-time role, you will be the first point of contact, greeting customers and managing reception, as well as providing key admin support for wider departments.
Key Responsibilities:
* Greet and assist customers and visitors in a professional and friendly manner.
* Manage incoming calls and direct them to the appropriate departments.
* Handle mail distribution and coordinate courier services.
* Maintain a clean and organised front desk and reception area.
* Provide administrative support to various departments as required.
* Assist in scheduling appointments and managing meeting room bookings.
* Update and maintain company records and databases accurately.
* Support the team with ad-hoc tasks to ensure smooth day-to-day operations.
Requirements:
* Prior experience in a similar role within the retail industry is desirable.
* Strong communication and interpersonal skills to engage with customers and team effectively.
* Proficiency in Microsoft Office Suite and basic administrative tools.
* Exceptional organisational skills and attention to detail.
* A customer-focused mindset with a professional and friendly demeanour.
* Ability to multitask and prioritise tasks in a fast-paced environment.
* Proactive problem-solving skills and a willingness to learn.
Benefits:
* Permanent, full-time role.
* Supportive and collaborative work environment.
* Opportunities for skill development and career progression.
* Congenial Ellenbrook location with accessible transport options.