Customer Support Representative (Melbourne)
Location
Schedule
Full time (Onsite)
? Join the tech company that gives 100% of profits to charity.
At Humanitix, every ticket sold makes the world fairer.
We're the first not-for-profit ticketing platform that redirects booking fees into impact projects that are tackling the world's biggest problems .
Since ****, we've donated A$16.5 million from booking-fee profits — and we're not stopping there.
We're now looking for a Customer Support Representative to join our Customer Success (CS) Team — the humans behind our event hosts' happiness.
Long-term working rights in Australia required
What You'll Do
Be the go-to problem-solver for event organisers and guests — across email, chat, phone & video.
Troubleshoot tech & ticketing issues, guiding customers with empathy and clarity.