About the Venue Join one of Sydney's most established and high-performing hospitality institutions. This iconic, multi-faceted waterfront venue has become a true cornerstone of its community, blending vibrant bar trade, high-volume dining, live entertainment, gaming, and large-scale functions. Operating across multiple service zones with a team of 80 staff, the venue delivers a consistently energetic trade profile year-round. With several indoor and outdoor offerings and uninterrupted water views, it remains one of the most resilient and dynamic operations in the broader inner-city fringe precinct. Backed by experienced owners with further expansion quietly on the horizon, this is a business built on strong systems, loyal patronage, and serious operational intent. The Role - 2IC (Second in Charge) This is a genuine Second in Charge position, designed to sit directly beside the General Manager as operational right hand. You will play a critical role in ensuring the venue runs seamlessly across both floor leadership and back-of-house systems. The balance is hands-on and strategic — approximately three mid-shifts and two closes per week across a 45-hour roster. Key focus areas include: Acting as operational partner to the GM, anticipating needs before they arise Overseeing stock control systems and supplier processes Managing and refining back-of-house platforms (POS, time & attendance, reporting systems) Supporting recruitment, onboarding and workforce planning for an 80 workforce Being a visible and commanding presence on the floor during peak trade Leading service standards, team accountability and customer experience Assisting in financial oversight including COGS, expenses and revenue performance Contributing to KPI delivery tied to labour, financial performance and venue benchmarks This is a role for someone who wants to build toward a future General Manager or Licensee position — not someone content maintaining the status quo. The Person We are looking for a polished, high-energy hospitality professional who thrives in fast-paced, high-volume environments. You likely come from a busy, well-structured pub or food & beverage venue where standards matter and systems drive success. You will demonstrate: Proven experience in large-format hospitality operations Strong financial acumen (labour cost control, COGS understanding, P&L exposure) Advanced rostering capability for high-volume teams (highly desirable) Confidence managing POS and workforce systems Natural leadership presence — you lead from the floor, not the office Forward-thinking mentality (events, peak periods, seasonal trade planning) Ambition to progress into a GM role within 12-24 months Most importantly, you have what can only be described as a "modern publican mentality" — ownership-driven, commercially aware, and deeply invested in both guest experience and team culture. Hours 45-hour work week Mixture of mid and closing shifts Two managers rostered per shift to maintain operational strength Four weeks annual leave What's On Offer Up to $100,000 Super KPI structure introduced after qualifying period (tied to joint operational success) Clear pathway toward General Manager opportunities as the group expands Direct mentorship from experienced owners and senior leadership A venue that trades consistently strong year-round