Company Overview
Hamilton Company is a worldwide leader in the design and manufacture of manual, semi-automated, and robotic products for precision fluid measuring. We specialize in the development, manufacturing, and customization of precision measurement devices, automated liquid handling stations, and sample management systems. For more than 60 years, Hamilton has been satisfying customer needs by combining quality materials with skilled workmanship, ensuring the highest level of performance of every precision fluid measuring device we manufacture.
Responsibilities
Hamilton Company is seeking a Field Service Engineer to support, repair, and maintain robotic instrumentation. The ideal candidate will work in the field supporting the Australian/New Zealand territory. The candidate should be located in Sydney, Australia. The Field Service Engineer will be responsible for providing high-quality customer support through instrument installation, maintenance, and troubleshooting.
1. Responsible for new equipment installation.
2. Perform preventative maintenance.
3. Troubleshoot and repair Hamilton equipment.
4. Report problems and perform root cause analysis on instrument failures.
5. Regularly commute to and from customer sites, navigating within the region. Must follow traffic laws and route themselves correctly to ensure on-time arrival.
6. Other duties as assigned.
Qualifications
1. A strong desire for quality.
2. Experience working in both field and corporate settings.
3. Ability to train non-technical personnel on highly technical material.
4. Willingness to work safely around hazardous chemicals and biologicals.
5. Ability to learn new robotic operating systems.
6. Must possess and maintain a valid Driver's License.
7. Must successfully complete a motor vehicle history check.
8. Reliable personal transportation with valid registration and insurance, capable of transporting necessary equipment.
Education/Experience
Education
1. Bachelor's degree in a related discipline from a regionally accredited, not-for-profit university preferred.
2. Or an equivalent combination of an Associates, Vocational, Technical/Trade degree, or certificate, plus at least two years of technical experience troubleshooting electronics, electrical, mechanical, and computer systems in an electronic/electrical engineering environment.
Experience
1. Experience in technical field service and customer interaction in the life sciences, clinical, or pharmaceutical fields is preferred.
2. Experience in automation or similar fields is required.
3. Fluency in English, both written and verbal, is required.
4. Ability to lift, carry, push, pull, or move approximately 60 lbs.
About Hamilton
* Diverse portfolio of innovative design projects.
* Opportunities for professional growth.
* Commitment to sustainable design.
* Competitive compensation and excellent benefits.
* Stable, reputable company.
* Drug-free workplace environment.
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