Company Overview
Hamilton Company is a worldwide leader in the design and manufacture of manual, semi-automated and robotic products for precision fluid measuring. We specialize in the development, manufacturing and customization of precision measurement devices, automated liquid handling stations, and sample management systems. For more than 60 years, Hamilton has been satisfying customer needs by combining quality materials with skilled workmanship, ensuring the highest level of performance of every precision fluid measuring device we manufacture.
Role Overview
The Supply Chain & Operations Analyst – ANZ plays a key role in supporting and optimising end-to-end operations for Hamilton Company in Australia.
This role combines supply chain analysis, logistics coordination, and operational support, ensuring efficient inventory management, order processing, and business operations across multiple locations, including office, third-party logistics (3PL), and field-based inventory.
The position supports both strategic supply chain improvements and day-to-day operational execution, working closely with sales, service, finance, and global teams to ensure high service levels and operational efficiency.
Key Responsibilities
1. Supply Chain Planning & Inventory Management
* Manage inventory across office, 3PL, and field stock locations
* Define and maintain minimum stock levels based on demand and lead times
* Monitor stock health (excess, obsolescence, shortages) and implement corrective actions
* Improve inventory visibility and control across all locations
2. Demand Planning & Replenishment
* Develop demand forecasts using sales trends and historical data
* Plan replenishment aligned with supplier lead times and shipment schedules
* Reduce urgent freight through proactive planning
* Collaborate with global teams to ensure continuity of supply
3. Logistics & Order Management
* Process customer orders, purchase orders, and order confirmations
* Coordinate shipments with suppliers and 3PL providers
* Track orders from processing through to delivery
* Issue invoices, delivery notes, and shipping instructions
* Monitor and resolve fulfilment risks or delays
4. Operational & Administrative Support
* Support day-to-day business operations, including documentation and coordination
* Assist with invoicing, payments, and reporting to finance teams
* Coordinate travel, meetings, and internal logistics
* Support onboarding processes and internal systems (SharePoint, CRM, etc.)
* Maintain office supplies, demo equipment, and inventory records
5. Sales & Service Coordination
* Work closely with sales teams to align demand and customer requirements
* Support field service engineers with parts availability and planning
* Provide visibility on stock levels and lead times
* Assist with quotations and customer communication
6. Data Analysis & Reporting
* Develop and track KPIs (stock availability, backorders, inventory turnover)
* Generate reports for management and global teams
* Analyse trends and identify opportunities for improvement
* Support data-driven decision-making across operations
7. Process Improvement & Systems
* Identify and implement improvements across supply chain and operations
* Support standardisation of processes and documentation
* Contribute to ERP/WMS optimisation (e.g., Dynamics 365)
* Improve scalability and efficiency of local operations
Key Requirements
* Bachelor's degree in Supply Chain, Business, Logistics, or related field
* Experience in supply chain, logistics, operations, or administrative roles
* Strong analytical and problem-solving skills
* Advanced Microsoft Excel skills
* Experience with ERP/WMS systems (preferred)
* Strong communication and stakeholder management skills
* Highly organised with ability to manage multiple priorities
Additional Information
* Diverse portfolio of exciting and innovative design projects
* Tremendous opportunities for professional growth
* Commitment to sustainable design
* Competitive Compensation
* Solid Stable Company
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