Job Description:
Australian Citizens residing in Australia only respond. Must have Negative Vetting Level 1.
Essential criteria:
RESEARCH, ANALYSIS and DESIGN
Experience working with different stakeholders to illicit and understand business processes, requirements, and objectives Desirable Thorough understanding of business workflows and business processes, and BPMN modelling Desirable
Make considered, thoughtful and evidence based conclusions and recommendations Desirable Proven ability to think strategically and factor in all aspects of the organisations and clients needs including commercial consideration; sustainability of the solution; security, records management and archiving requirements; and aligning with the organisations business strategy and the ICT strategic plan Desirable
Demonstrated experience to design enterprise level integration solutions
Demonstrate ability to build data models to business requirements. Desirable
Demonstrated experience in leveraging, and championing, out-of-the-box functionality and config rather than code whenever possible
Experience working with clients and stakeholders on changes, improvements, and efficiencies to their business processes, particularly when adapting to out-of-the-box workflows
IMPLEMENTATION and DELIVERY
At least 5 years experience in delivering Salesforce projects Highly Desirable Demonstrated experience to build and deliver enterprise level integration solutions. Demonstrated experience in configuring Salesforce. Ability to build/ modify custom. Objects, Flows, Permission sets, sharing and other related configuration and settings. Advanced demonstrated experience in Apex, Lightning Web Components, Aura, JavaScript, CSS and HTML
Demonstrated experience in tracking and troubleshooting errors in development and configuration
COLLABORATING, MENTORING and LEADING
Excellent communication skills, written, verbal, and interactive when online, and able to tailor communications for different audiences Desirable Experience making persuasive, evidence-based, recommendations that allow decisionmakers to make informed decisions Desirable Ability to work closely with vendors and internal/external stakeholders, and develop positive relationships Desirable
Ability to work closely within the project team in a fast paced environment, and maintain positive relationships
SUPPORT and SUSTAINMENT
Experience in transitioning projects to sustainment Highly desirable
Experience in providing technical assistance and end user troubleshooting
KNOWLEDGE and EXPERIENCE
Service cloud
Experience cloud
Public Sector Solutions Highly desirable
Strong understanding of Salesforce best practice and functionality
TOOLS and PROCESS
Experience with Azure Devops Highly desirable Demonstrated experience in tracking and progressing tasks using Agile, Kanban or Scrum Frameworks Highly desirable Experience in using version control and advanced CI/ CD tooling.
Active in the Salesforce community
Active to keep up to date with latest features, issues and vulnerabilities
INDUSTRY CERTIFICATIONS
Salesforce Platform Developer I
Salesforce Platform Developer II Highly desirable
Salesforce Omnistudio Developer Desirable
Salesforce Service Cloud Consultant Highly desirable
Salesforce Administrator
Salesforce Platform App Builder
Required Skills:
Communication Skills
Analysis
Objects
Technical Assistance
Kanban
Sustainability
CSS
Version Control
Business Strategy
Mentoring
DevOps
Business Requirements
Components
Features
Scrum
Integration
Strategy
Troubleshooting
Security
Records
Vendors
Research
HTML
JavaScript
Design
Business
Communication
Management