Overview
Join our Cash & Transactional banking Technology team as a Technology Service Owner. The Technology Service Owner is an active contributor to the squad’s day to day activities, leveraging their craft and capability to drive outcomes, while also defining and managing squad operations including coaching, performance, and motivation with support from the Agile Coach and Chapter Lead; they set a clear vision and strategy, communicate effectively with stakeholders, and foster a collaborative, high-performing environment.
Responsibilities
- Set and lead squad vision and strategy, driving quarterly business reviews (QBRs) to align with prioritised business outcomes.
- Coordinate and empower cross-functional squads, ensuring delivery of customer-centric solutions and communicating delivery impediments.
- Collaborate with Agile Coaches and Chapter Lead to identify and resolve capability gaps, while fostering continuous learning and development.
- Manage day to day squad activities, including coaching, performance management, and team development.
- Own the end to end delivery process, including backlog refinement, story acceptance, and maintaining high-quality standards.
- Demonstrate servant leadership, adaptability, and a passion for energising teams to bring the product vision to life.
- Work collaboratively with stakeholders, incorporating feedback and adapting to changing priorities and business demands.
Advantages
- Special offers on banking products and discounts from top brands, including generous employee only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.
Apply
Create your future today
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We’re all about creating a supportive and inclusive community. We welcome everyone no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website.
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📌 Technology Service Owner
🏢 Westpac Group
📍 Sydney