OverviewCompany Overview: Our client is a global name synonymous with innovation, design and next-generation living.
With a presence across Europe and Asia, they've recently launched a flagship showroom in Australia that blends premium design with advanced technology.
The product is positioned at the luxury end of the market and is backed by a strong international brand.
Locally, the team is small, agile and growing, with a clear focus on customer experience, product excellence and long-term brand presence.Role Overview: This is a unique opportunity to step into a high-impact, customer-facing role managing the brand's flagship showroom in Melbourne.
You'll be the first impression for all customers, guiding them through a hands-on product experience, and supporting both consumer and business sales.
The product sits at the intersection of design and tech, and while full training is provided, we're looking for someone with solid communication skills, skilled demeanor, and the ability to build rapport quickly.ResponsibilitiesLead the in-showroom experience for B2C customers, offering tailored consultations and demonstrationsRespond to inbound B2B leads from the website and drive opportunity through follow-upManage sales queries, quoting and order processing via HubSpot CRMDeliver premium customer service across all touchpoints (phone, email, in-person)Maintain showroom visual standards, displays and merchandisingProvide post sale follow up, gather customer feedback and help shape ongoing improvementsContribute to product events, launches and training activities when requiredSupport the General Manager with day-to-day showroom operations and adminQualifications2+ years' experience in retail, showroom, or customer-facing salesStrong communicator, confident in both face-to-face and phone-based conversationsCustomer-first mindsetComfortable working autonomously and owning the full showroom experienceHigh attention to detail and strong organisational skillsCRM experience, and a comfort with digital platformsBenefitsBe part of a luxury, global brand backed by leading-edge product innovationMonthly commission paid on showroom salesAdditional quarterly bonuses paid for meeting KPI'sBirthday bonus! full week\'s wage paid as a birthday bonus each yearOpportunity to attend international brand conferencesModern, showroom-based role with no weekend work (Monday - Friday, 9am - 5pm with on-site car parking)Collaborative, non-micromanaged culture with space to growHow to ApplyClick APPLY NOW to express your interestSix Degrees Executive acknowledges the Traditional Custodians of the lands on which we work and live.
We are also committed to equal opportunity and strive to promote diversity, inclusion, belonging, flexibility, and accessibility in all that we do.Should you require assistance in your interactions with us or through a recruitment process, please let us know so we can provide adjustments for you.
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📌 Retail Sales Manager - Flagship Showroom
🏢 Six Degrees Executive
📍 Melbourne