Student & Academic Administration Officer
Various Full-time/part time (50-100%) roles, permanent position
Base salary will be in the range $82,133 - $91,295 + 17% Superannuation (HEW Level 5)
We are seeking motivated, energetic and well‑organised Student and Academic Administration Officers to join the Medical School, primarily supporting the MD Program. In this role, you will play a key part in delivering an exceptional student experience by providing friendly, accurate and informed advice to students and staff and contributing to a positive, professional service environment. You will manage day‑to‑day administrative processes, support teaching and learning activities, resolve issues as they arise, and work collaboratively with colleagues across the School. Your contribution will help maintain a supportive, inclusive and high‑quality education experience that reflects UQ’s commitment to excellence.
Key responsibilities
- Deliver timely and accurate student and stakeholder support, responding to enquiries and providing guidance in line with University policies, procedures and legislation.
- Process applications and maintain student, course and program information using systems such as CRM, Si‑Net, Blackboard, ExamSoft and related platforms.
- Support course and assessment administration including timetabling, teaching materials, examinations, grade management and candidate coordination.
- Contribute to process improvement, data accuracy, meeting support, room bookings and other administrative tasks as required.
As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.
Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.
Benefits and rewards
- Up to 26 weeks paid parental leave/paid primary care leave
- 17% superannuation contributions + 17.5% annual leave loading
- Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave
- Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
- Career development opportunities – access to exclusive internal‑only vacancies and our Study for Staff program
- Salary packaging options
About You
An undergraduate degree in a relevant area or an equivalent combination of experience and/or education/training.
A sound understanding of administrative processes relevant to student and academic administration, or the ability to rapidly gain such knowledge.
Demonstrated ability to establish priorities and meet deadlines and a high level of attention to detail and accuracy in written work.
Ability to exercise initiative and judgement and to work independently and autonomously.
High level written, oral and interpersonal communication skills.
The ability to work collaboratively and effectively within the team and across other organisational units.
An empathy with and ability to communicate with students, including those from diverse cultural backgrounds.
Knowledge of University student computer systems and packages e.g. Microsoft office, SI‑net, Business Objects, InPlace and the use of CRM systems would be desirable.
The successful candidate may be required to complete a number of pre‑employment checks, including right to work in Australia, criminal check.
You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.
Questions?
For more information about this opportunity, please contact Manager, Student and Academic Administration, Mr Dennison Lindberg [emailprotected]
For application inquiries please reach out to the Talent Acquisition team at [emailprotected], stating the job reference number (below) in the subject line.
Want to Apply?
We welcome applications from all individuals and are committed to an inclusive and accessible recruitment process. To be considered, please ensure you upload:
- Resume
- A cover letter summarising how your background aligns with the 'About You' section
Our strength as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. If you require an alternative method to submit your application due to accessibility needs or personal circumstances, please contact [emailprotected].
Other Information
UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.
Applications close Wednesday 26 November 2025 at 11:00pm AEST (R-58277). Please note that interviews have been tentatively scheduled for week commencing 1st December.
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