Hype DC is Accent Group's premium, limited, and exclusive sneaker retailer. With almost 25 years as one of Australia’s leading premium sneaker destinations, Hype DC continues to deliver a curated world-class assortment of sneakers to our customers. Here at Hype DC, we are obsessed with and committed to our people; our team and customers are at the heart of what we do. As a key sneaker destination, we strive to deliver memorable experiences, a high-performance culture, and operational excellence.
The Role:
We are seeking a business leader to join our retail store leadership team at Hype DC Ballarat. As the Assistant Store Manager, you will play a critical role in delivering and executing the brand vision, establishing a high-performance culture within your store, creating memorable experiences for our customers, and achieving operational excellence.
You will work collaboratively with your Area Manager to foster a people-first culture within your store, maximize sales growth, and accelerate your personal career development in a leadership role.
The role & responsibilities:
* Creating a WORLD-CLASS team and a MAGICAL VIBE within your store
* Driving sales and achieving financial goals for a multimillion-dollar store
* Delivering on the brand vision and strategy
* Ensuring customers are at the core of all business decisions, providing MEMORABLE experiences consistently
* Fostering a people-first culture by empowering and developing your team
* Providing coaching, support, and feedback to drive results
* Recruiting, selecting, and onboarding new team members
* Delivering a seamless omni-channel experience in-store, including online order preparation
* Maintaining store excellence through Visual Merchandising
* Ensuring the store is a FUN and safe environment for both customers and staff
To be successful in this role, you will:
* Be a team player committed to excellence in Sales, Operations, & Loss Prevention
* Have experience and passion for delivering memorable, best-in-class customer experiences
* Be a motivating coach capable of inspiring and developing a large team of brand ambassadors
* Possess Retail Store Manager experience in a fast-paced environment
* Have a motivated, 'Make it Happen' attitude
* Think strategically to identify missed opportunities and drive sales and KPIs
* Manage rosters effectively and control wages
#J-18808-Ljbffr