Position: Test Administrator
Reporting to: Test Centre Manager
Business Unit: Pearson VUE
Pearson VUE (www.pearsonvue.com) is the global leader in delivering high stake exams to professionals and industries through their worldwide network of test centres and partnerships. Pearson VUE empowers millions of people to get their certifications and licenses in almost every industry to make progress in their lives and advance their careers. It also helps prepare testing candidates with courseware, scenario-based labs, practice tests, and more.
Pearson VUE offers a excellent environment to start or grow your career; we are now hiring for a Casual Test Administrator to join our team at Parramatta.
Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts across Weekday (Monday to Friday) and Weekend (Saturday and Sunday). Our operating hours is between 7am and 11pm.
We offer an attractive pay rate of $37.13 .Candidate must be open to flexible to work range of shift in the morning and evening. This is strictly a Casual position and will remain as such.
As a Test Administrator you’ll be responsible for;
Providing an exceptional customer service and a secure exam delivery environment.Complying with all testing procedures and strictly adhere to company policiesChecking and verifying candidate’s identification against test registration; and helping them to set up for testExplaining the exam procedures and proctoring / invigilating candidates while testingTroubleshooting with internal departments to fix any technical issuesEscalating any policy breaches immediate to relevant business personnelComplete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination ScheduleOther ad hoc duties as directed
To Be Successful In The Position You’ll Have
A High school diploma or equivalent is requiredMinimum of 1 year customer service experience is preferredExperience proctoring or invigilating exams is highly desirableBeginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook)Must be able to sit for long periods of time and be able to bend and lift to 20 lbs with independentlyMust be comfortable in a quiet testing environment, hear soft voices and see details from a distance
Core Competencies
Detail OrientedCommunication SkillsProblem SolvingCustomer FocusEthics and Value
Who We Are
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
Job: Test Center Operations
Job Family: LEARNING&CONTENT;_DELIVERY
Organization: Assessment & Qualifications
Schedule: PART_TIME
Workplace Type: On-site
Req ID: 21058