Overview
Join our team of over 2,000 people making a positive difference to older Victorians through aged care, retirement living, home care and community services. As a trusted not-for-profit organisation, we value collaboration, new ideas and investing in people. Our inclusive teams are supported by approachable leaders who encourage development and adaptability in a constantly evolving sector.
Our Team
Dalkeith Heights in Traralgon offers Retirement Living on site. We’re seeking a Customer Service / Administrative Officer on a casual basis to provide shift coverage. This is a great opportunity for an experienced administrator or receptionist wanting flexible work while making a meaningful contribution to a supportive and resident-focused environment.
The Role – Casual Shift Cover
Perform front desk and reception duties at the retirement village
Provide administrative support to site managers and teams as required
Respond to phone, email, and in-person enquiries from residents, families and visitors
Assist with tours of the village when requested
Maintain office records and supplies
Support scheduling of meetings, site events or training sessions when on shift
About You
Previous experience in administration, reception or customer service
Excellent communication skills and professional presentation
Able to work in a retirement living environment
High attention to detail and ability to manage competing priorities
Friendly and empathetic, with a genuine interest in working with older people
Flexibility to cover shifts at short notice preferred
Compliance with required immunisations (e.g. annual flu vaccine)
Why Benetas?
Work in a values-based, not-for-profit organisation
Salary packaging available to boost your take-home pay
Supportive team culture and inclusive setting
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