Do you love helping people and making a positive impact every day? At our customer-owned bank, every interaction matters – and our Customer Service Officers are at the heart of delivering outstanding experiences to our customers.This is more than a teller role. You will provide friendly, expert support for all banking needs while connecting with customers across our service centres. You will also travel between locations to help teams where you’re needed most – and we make it easy with a pool car provided from Wodonga.In this role, you will:Deliver exceptional customer service, assisting with transactions, account queries, and broader banking solutions.Connect with customers both in-branch and proactively via phone to provide support and guidance.Travel between service centres to help teams and ensure smooth a second business area to support back-office and administrative processes.Collaborate with colleagues to create a seamless, welcoming banking experience for every customer.Is this You?Banking experience, ideally in customer service or teller role.A Tier II certificationExcellent communication skills and a genuine desire to help people.Flexibility, adaptability, and a willingness to travel between service centres.A team-oriented mindset and eagerness to learn new areas of the business.What We Offer:Two additional wellbeing days per year and the opportunity to purchase annual leave.Staff loan benefits and access to an Employee Assistance Program (EAP).Uniform provided and access to a staff benefits clear career pathway with opportunities to grow your banking expertise.A pool car to make multi-location support hassle-free.Why Join Us:This is more than just a job – it’s a chance to build a meaningful career in a supportive, values-driven environment. You will be part of a close-knit team where your contribution is recognised, your development is supported, and your work truly makes a difference.
ApplicationsClosing date: 27 April 2026Successful candidates will be contacted after application close, followed by an interview and completion of fit-to-work and reference checks.