Job Title: Customer Field Technician South Coast
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We are seeking an experienced and skilled Customer Field Technician to join our team. As a key member of our operations team, you will play a vital role in the delivery of exceptional customer service and the installation, repair and maintenance of nbn products and services.
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Key Responsibilities:
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* Cabling installation (copper, fibre, HFC) including jointing, jumpering and splicing
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* Customer premises installation of nbn Customer Premises Equipment (CPE)
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* Fault diagnosis and repair of nbn cabling networks and nbn CPE
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* Maintain accurate records and reports as required
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Requirements:
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To be successful in this role, you will need to have:
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Skills and Qualifications:
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* Excellent communication and interpersonal skills
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* Ability to work independently and as part of a team
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* Strong problem-solving and analytical skills
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* Demonstrated experience in cabling installation, repair and maintenance
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* A current and clean Driver's License
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* Strong and personable communication skills, both written and verbal
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* Ability to work in multiple environments, both internal and external
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Benefits:
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We offer a range of benefits to support your career and personal well-being, including:
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Life at nbn:
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nbn is committed to an inclusive and flexible working environment where everyone can feel heard, valued and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities and cultures.
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About Us:
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nbn is the team behind the design, build and operation of the nbn network - one of Australia's largest technology infrastructure projects. Our pioneering spirit drives us forward every day, helping to lift the digital capability of Australia by connecting homes and businesses everywhere.