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About Harcourts
Established in 1888, Harcourts is the second largest and the fastest growing real estate group in Australia/New Zealand, boasting a national franchise network of 879 offices across 11 countries and over 6,670 team members globally.
Introduction
Our award-winning teams offer a full range of real estate services both locally and internationally, sharing a commitment to providing an exceptional real estate experience by always putting our customers, business partners, and clients first. Our unwavering desire is to help everyone we work with to achieve success, and whatever their ambitions and needs, we do everything we can to make it possible.
Description
About The Role
Our mission is to create a world-class property management offering to our franchisees, and we are currently seeking a Property Management superstar to join our team to support and grow the Harcourts NSW network.
Reporting to the Head of Property Management Australia, you'll play a pivotal role in coaching and training our Business Owners and their teams to drive the successful growth & profitability of their Property Management Business through the Harcourts Way of Property Management.
The successful candidate for this role will be responsible for:
Building strong relationships with Business Owners and property management teams.
Conducting business planning sessions and quarterly reviews to drive growth and profitability.
Coaching business owners on organic and acquisition-based growth strategies.
Running a comprehensive 12-month calendar of property management training.
Creating strong relationships with Property Management Business Partners and actively promoting their products and services to all offices.
Understanding of new technology, legislation, customer experience, and market changes.
Actively contributing to the Harcourts Property Operations Management team and the wider Harcourts team.
Skills and Experiences
About You
The Property Operations Manager role requires an excellent work ethic, a passion for this ever-changing industry, and a strong ability to build professional relationships with internal and external stakeholders. Thorough knowledge of the operational aspects of property management processes is essential, along with a robust understanding of the relevant legislative framework.
To succeed in this role, you will have:
5 years' experience in a property management business, preferably as a Team Leader.
Current NSW Drivers’ Licence and own vehicle.
Thorough knowledge of NSW Rental Legislation.
Experience with rent roll growth and the BDM process.
Strong knowledge of PM CRM and tech products in the market.
High level of skill with conflict resolution.
Solid knowledge of various PM team structures.
Problem-solving skills and a solution-based ability to create opportunities based on client needs.
Experience in training property management teams and coaching business leaders in developing effective team structures would be highly regarded.
Does this sound like you? APPLY NOW! Please include a cover letter and your current resume with your application.
Why work with us?
Our focus is to help others achieve success—our clients, our team, and our network. When we do this, we make a positive difference in the lives of others. It’s a journey that brings satisfaction and rich reward.
We’re looking for team members to join us on this journey—people who share our goals, want to grow and succeed, and seek a team where they feel they belong.
Grow personally and professionally with learning and development opportunities.
Enjoy flexible working policies, including remote work up to 5 days a month.
Experience an incredible workplace culture.
Enjoy kitchens stocked with coffee machines and snacks.
Conveniently located close to food options and the city.
Additional Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Management and Manufacturing
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