Platform Specialist (6 Month Fixed Term Contract)
Join to apply for the Platform Specialist (6 Month Fixed Term Contract) role at Nexxen
Nexxen empowers advertisers, agencies, publishers and broadcasters around the world to utilize data and advanced TV in the ways that are most meaningful to them. Our flexible and unified technology stack comprises a demand-side platform (DSP) and supply-side platform (SSP), with the Nexxen Data Platform at its core.
Why join the Nexxen team?
With a global footprint, you can be part of a team that is transforming advertising through our creative, flexible and unified solutions. Employees hustle, commit and dedicate themselves to pillars that make up the Nexxen Way – the 3Cs - Customer Centric, Curious Mindset, Collaborative with No Ego.
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What will I be doing?
The Platform Specialist will be primarily responsible for the successful deliverables of client campaigns through activation, as well as optimal execution of Nexxen's suite of products and driving platform adoption by exceeding client’s expectations of services & performance.
- Act as the subject matter expert of Nexxen’s platform and create best practices of Nexxen's platforms including but not limited to campaign management, optimization, and share with internal teams & clients.
- Collaborate with Account leads for client onboarding including platform demo and training, engagement and driving platform adoption.
- Support Account leads for Account Reviews and Product Updates.
- Campaign set up, troubleshooting, optimization, reporting and daily management against deliverables.
- Proactively advise clients on optimization strategies to help improve campaign pacing and performance, and share trends and best practice.
- First point of contact for clients regarding campaign enquiries, troubleshooting and technical escalations.
- Work closely with internal teams to resolve, escalate, manage platform issues and product requests.
- Analyze data and support account leads to develop strategies for campaign renewals, accounts retention and client engagement.
- Lead tests for new products & solutions rollout in the market and update the key stakeholders with the progress.
- Constantly provide feedback to Solutions & Products team to improve Nexxen’s product offering.
- Develop and provide operational-specific trainings for team members and clients on the benefits and best practice of Nexxen’s platforms.
- Provide support to the junior members in the team.
- DMP/ CDP experience is a plus.
Required Qualifications
- 2-3 years of digital advertising campaign management experience, preferably in ad tech/ programmatic, with hands-on-keyboards experience of tech platforms like DSPs, SSPs, DMPs.
- Strong analytical skills, ability to investigate, troubleshoot, analyze, solve problems, and clearly communicate results.
- A high level of accuracy and attention to detail is required
- Effective time management skills- ability to prioritize and meet deadlines, along with an ability to handle a rapid-paced environment
- Proficient in Excel and PowerPoint, including pivot tables, manipulation of large datasets and chart making
- Excellent communication and interpersonal skills
- Flexible approach, able to operate effectively with uncertainty and change
- Driven, self-motivated, enthusiastic and with a “can do” attitude
Nexxen is an equal opportunities employer and welcomes applications from all qualified candidates.
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📌 Platform Specialist (6 Month Fixed Term Contract)
🏢 Nexxen
📍 Melbourne