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Business key account manager

Brisbane
IKEA
Key Account Manager
Posted: 22 January
Offer description

Overview

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world. We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential.

Position details and application information are provided below.


Details

* Position type: Permanent, Full-time, 76hrs/fortnight.
* Work location: RCMP Logan
* Applications close: Monday 9 February 2026.
* Working hours: 9:00am – 5:00pm Monday to Friday, occasional after-hours to attend events
* Pre-employment checks: The final candidate will be required to complete a pre-employment process, which includes a National Police Check.
* Mobility: A valid full Australian driver's license is required for customer visits, trade shows and other events.
* Domestic relocation: Support is offered for internal interstate candidates if successful for the role.


About this work area

As a IKEA Business Key Account Manager, you will be the driving force behind some of our most significant business relationships. Your responsibilities will include, but are not limited to:

* Lead the acquisition and growth of key business clients by targeting corporate sectors with office solution needs, while also building long-term partnerships across key industries such as hospitality, residential development and commercial real estate.
* Manage high-value client portfolios, understanding their unique needs and delivering tailored furnishing solutions that align with their vision and our brand.
* Cultivate and nurture strategic relationships to position IKEA as a leading provider of home furnishing solutions.
* Respond to major project tenders, Request for Proposal (RFPs) with compelling, competitive proposals, collaborating with internal teams to deliver end-to-end solutions that include products, services, and design.
* Negotiate commercial terms and close deals that balance customer needs with business goals, ensuring seamless execution and ongoing satisfaction.
* Represent IKEA at trade shows and industry events, staying connected to market trends and identifying new opportunities for growth.


Responsibilities

* Proven experience in key account management or senior business development, ideally in B2B environments.
* A track record of managing large-scale client relationships and delivering tailored solutions that drive mutual success.
* Strong commercial acumen and the ability to navigate negotiations, influence stakeholders, and close high-impact deals.
* Excellent communication and presentation skills, with the ability to engage confidently at all levels of the business.
* A collaborative spirit and the ability to work cross-functionally with internal teams to deliver outstanding results.
* A drive to build customer value and a customer first mindset, ensuring every solution is aligned and exceeds their vision.


We need people like you

At IKEA, work is so much more than a job. Come join us

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