Admin. Office All Rounder - Transport and Logistics
$75,000 – $76,000 per year inclusive of 12% Super
Double J is one of Sydney's most leading removals company, committed to excellence and passionate about our clients. With over 30 years in the industry, we've established a reputation for delivering outstanding service in storage and removals. We view our employees as our greatest asset and attribute our success to their dedication and removal talent. Our longevity in the industry is testament to our uncompromising standards of service and professionalism, consistently meeting client's expectations to all of their relocation needs.
Your opportunity
We are seeking a motivated individual to join our friendly office team. You will be in a front line customer service based role, largely working unsupervised, no two days are the same. Are you energetic, positive, motivated and willing to go above and beyond to ensure a smooth move and happy customer. Are you as passionate about the removals industry as we are, if you are, you will join a great team who are committed to quality and take pride in being the best. You will be provided long term ongoing work with one of Sydney's highly recommended family owned and operated removal companies.
Your new role
Ensuring all job leads are contacted and followed up
Typing up quotes
Liaising with customers during the entire moving process, from the initial quote until after their move is complete
Actioning and prioritising emails daily, emails are to be kept on top of and up to date at all times
Database entry/General daily administration duties
Ensuring Policies and Procedures up to date with our industry body AFRA
Working directly under the director's
Staff training logistics and compliance
Being able to have a solution to a problem and move forward quickly to resolve
Complete all daily tasks in good time
For success you will:
Be friendly, helpful, honest, and customer focussed with a proactive, can-do attitude
Be eager to learn and embrace change with a high level of professionalism.
Be reliable, hard-working and there for your team mates
Care about your personal appearance and have a helpful friendly manner
Be passionate about the removals industry
English as your first language is at the highest of importance as you are front line customer service
MUST be available throughout the peak season November through till end of January, we are closed public holidays over the Christmas and new year period.
Energetic
Highly motivated
Patience when dealing with clients and suppliers
Well presented
Working solo is a must
Moderate typing speed
Call our team today or simply apply to this ad and we will contact you.
Your application will include the following questions:
* How many years' experience do you have as an office allrounder?
* Do you have experience in administration?
* Do you have customer service experience?
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