Customer Banking Specialist Relief - Cobram
Commonwealth Bank is seeking a Customer Banking Specialist Relief to support the Cobram branch and travel to Yarrawonga (VIC) and Corowa (NSW) branches.
Roster (Part-time, 30 hours per week)
Monday: 9:30am – 4:00pm
Tuesday: 9:30am – 4:00pm
Wednesday: 9:30am – 4:00pm
Thursday: 9:30am – 4:00pm
Friday: 9:30am – 4:00pm
Responsibilities
Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
Support customers with enquiries, maintenance on accounts and process applications for credit products.
Complete Financial Health Checks to assess customers' financial needs and identify any changes.
Educate and demonstrate our in-branch technology and digital banking options to customers.
Problem-solve and provide effective solutions whilst championing our processes, procedures and driving a risk-averse culture.
Qualifications
Experience in delivering exceptional customer service, ideally in financial services, retail or hospitality.
Excellent communication skills & the ability to articulate financial terms in a clear way.
Ability to ask questions, find solutions, act with integrity and place the customer at the centre of everything you do.
Ability to work in a retail environment that's busy and commercially driven.
A genuine interest in building a career with Commonwealth Bank.
Seniority Level
Mid-Senior Level
Employment Type
Part-time
Job Function
Other
Additional Information
We encourage Aboriginal & Torres Strait Islander people to apply.
If you are already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application.
Advertising End Date: 17/12/2025
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