Drop of Life Psychology Clinic is a private practice that provides counselling and psychological services to children, adolescents, adults, couples, families and organisations in a confidential setting. Regardless of the struggle, no one should face things alone. Our psychologists help people to stop feeling overwhelmed and begin to live a more fulfilling and balanced life again. Our clinic has been established on the Gold Coast for over 11 years.
**About This Role**:
Our clinic is expanding and we are looking for a Practice Manager/ Marketing Coordinator to join the team. We are a busy, fast-paced practice wanting someone who can step up into the role and take on increased hours as needed. With room for growth within the clinic.
**Rostered Hours**:
**The Role Involves**:
- Oversee day to day operations
- Rostering and managing admin
- Develop and maintain office policies and procedures;
- Continually improve all aspects of the practice;
- Manage and reconcile accounts and debt management;
- Managing Payroll on Xero
- Schedule bookings and manage clinicians' calendars through Halaxy Practice management system
- Working closely with our psychologist's and assisting them with their administration needs
- Understanding ethical and skilled requirements within psychology (e.g. understanding Medicare billing and reporting requirements)
- Overseeing social media content
- Managing online ads (Google Ads, Facebook Ads and Instagram Ads)
- Online course development and management (using Keap/Infusionsoft)
- Managing marketing funnels and automation (using Keap/Infusionsoft)
- Managing marketing to our referrers (GPs and organisations)
- Updating websites
**Essential Criteria**:
- Interest in Mental Health Industry
- Previous experience in an administration or Practice Manager role
- Highly organised and strong problem-solving skills
- Exceptional attention to detail
- Strong time management skills
- Proactive, flexible, and a can-do attitude
- Excellent verbal and social skills in communicating with a wide range of people, including people with mental health concerns.
- Excellent IT and computer skill
- Experience with Halaxy, NDIS, Medicare & Xero (preferred although not essential)
**Job Type**: Part-time
Part-time hours: 10 - 25 per week
**Salary**: $27.00 - $30.00 per hour
Schedule:
- Flexible hours
- Monday to Friday
- No weekends
**Experience**:
- Customer service: 1 year (preferred)
- Practice Managers: 1 year (preferred)
- Marketing: 1 year (preferred)
Work Authorisation:
- Australia (preferred)
Work Location: One location
📌 Practice Manager/ Marketing Coordinator
🏢 Drop of Life Psychology Clinic
📍 Richmond