Overview
Join to apply for the Security Delivery Practice Manager role at Amazon Web Services (AWS). The AWS Professional Services (ProServe) team seeks an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery Team (SDT). In this role, you will manage a team of Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or management consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams.
As a DPM you will be responsible for building and managing a team of Delivery Consultants and/or Engagement Managers working with customers and partners to architect and implement innovative solutions. You'll engage with directors, C-level executives, and governing boards, drive opportunity capture and engagement delivery, and work closely with partner teams to drive business development. Your focus is on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and SOWs.
Responsibilities
* Build and manage a high-performing team of Delivery Consultants
* Collaborate with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features
* Develop and oversee the implementation of innovative, forward-looking IT strategies for customers
* Manage practice P&L, ensuring on-time and within-budget delivery of customer engagements
* Drive business development initiatives and exceed customer satisfaction targets
About the Team
AWS Professional Services helps customers realize their desired business outcomes when using the AWS Cloud. We work with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives and provide focused guidance through global specialty practices.
Basic Qualifications
* 10+ years of IT consulting/management with IT Transformation in customer-facing roles
* 3+ years of program or engagement management experience leading other project managers to deliver a program with multiple and concurrent projects
* Bachelor's degree in Computer Science, Math, or a related field
* Knowledge of infrastructure-as-a-service (IaaS) cloud computing transition challenges
* Experience in enterprise architecture including virtualization technologies and distributed architectures
* Experience managing and delivering large-scale enterprise IT projects
Preferred Qualifications
* Knowledge of enterprise IT management frameworks like COBIT or ITIL
* Experience integrating AWS cloud services with on-premise technologies (e.g., Microsoft, IBM, Oracle, SAP)
* Experience with customer relationship management, especially C-suite level engagement
* Experience designing modern, scalable delivery models for technology consulting services
Acknowledgement Of Country
Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
Equal Opportunity
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you require a workplace accommodation during the application or hiring process, please visit Amazon's accommodations page for more information.
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