Overview
Perth Gastroenterology & Liver Care – Wembley WA
Are you a friendly, organized, and compassionate individual with a passion for helping patients? If so, we want you to join our team at Perth Gastroenterology & Liver Care as a Medical Receptionist.
Responsibilities
* Greet and assist patients in a warm and professional manner.
* Schedule patient appointments and manage the appointment book.
* Verify patient information and insurance details accurately.
* Answer phone calls, address inquiries, and forward to appropriate staff.
* Bill and record patient payments.
* Maintain cleanliness and organization of the front desk area.
* Ensure that all patient information is handled with strict confidentiality.
* Collaborate with clinical staff to facilitate smooth patient flow.
* Assist in patient registration and updating medical records.
* Perform other administrative tasks as needed.
* Communicate well with GPs and other specialists.
* Must have an excellent phone manner.
* Attention to detail and ability to multitask.
* Ability to maintain professionalism and composure in a busy environment.
* Ability to work well in a team.
* Ability to cover annual and sick leave as required.
Qualifications
* Previous experience in a medical receptionist or administrative role.
* Experience with or ability to learn electronic health record systems (Genie).
* Strong customer service skills and excellent communication.
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