We are seeking a charismatic and customer-focused Resort Host to deliver exceptional experiences for our guests.
This is an exciting opportunity to join our dynamic team and contribute to the success of our resorts.
You will be responsible for greeting and registering owners and guests, providing information on local area attractions, and completing all department-related paperwork.
In addition, you will use communication equipment, including telephones, facsimiles, and computers, to ensure seamless communication with our guests.
You will also meet guests face-to-face and generate sales appointments for our sales centers located at our amazing resorts and via livestream.
To succeed in this role, you must have previous experience in a similar hotel position, a genuine passion for customer service, excellent communication and interpersonal skills, and an enthusiastic, self-motivated, and positive attitude.
You will also need high levels of computer literacy, particularly in relation to PMS systems, and the ability to recognize and solve problems in the workplace.
We offer a value-driven organization that promotes continual growth and development, along with discounted hotel stays across Australia, Fiji, and New Zealand.
Hospitality is at the heart of everything we do, and we deliver excellence, have fun, celebrate together, and support one another in an inclusive environment.
Join us and build a career where memories start with you.
* Greet and register owners and guests.
* Provide information on local area attractions.
* Complete all department-related paperwork.
* Use communication equipment to ensure seamless communication with guests.
* Meet guests face-to-face and generate sales appointments.
Key Responsibilities:
* Deliver exceptional customer service.
* Provide information on local area attractions.
* Complete all department-related paperwork.
* Use communication equipment to ensure seamless communication with guests.
* Meet targets and KPIs set by the business.
Benefits:
* Discounted hotel stays across Australia, Fiji, and New Zealand.
* Professional development funding.
* Great career development opportunities.
About Us:
We provide outstanding vacation experiences and travel inspiration to millions every year.
We are an equal opportunity employer and consider all applications without attention to protected class membership.