About the role
The Senior Relationship Analyst, Major Agribusiness Clients (MAC) supports MAC Account Managers in developing new business, managing existing client accounts, and enabling clients to achieve their goals and aspirations within the State Team.
Key Responsibilities
* Actively support the MAC Account Manager(s) in responding quickly and efficiently to the requirements of new and existing clients.
* Promote a culture of recognising the value of collaboration by engaging in effective and valuable communication with MAC Account Managers and MAC credit Analyst in deal planning to meet client expectations.
* Actively engage in the preparation of all loan applications.
* Interpret and execute branch prudential management tasks, moderately complex CDD risk analysis in AML/CTF, KYC and other associated operational tasks.
* Utilise appropriate workflow tools and processes to provide key stakeholders with clear oversight on workload and capacity.
* Collaborate with MAC Account Managers and MAC Credit Analyst on client reviews in line with Bank policy and procedure.
* Monitor loan arrears and accounts in excess liaising with MAC Manager(s) and taking the appropriate action as directed from a commercial and prudential perspective.
* Ensure compliance with the Bank's policies and procedures at all times including Audit, Credit, Compliance and Business Continuity.
* Attend farm visits with Account Manager in negotiation with the Branch Manager.
Qualifications
* Experience in a similar role or within banking, finance or agriculture.
* Experience working within a customer service environment.
* Possess a strong understanding of client structures.
* Ability to interpret and execute branch prudential management tasks and other associated operational tasks.
* Ability to develop and maintain strong relationships with key internal and external clients.
Benefits
* Wellbeing leave. These leave days support greater work/life balance and are an additional way we help employees lead happier, healthier, and more fulfilling lives.
* Education Assistance Program. Rabobank values the development of its people and has a great Education Assistance Program to assist with professional development.
* Parental Leave that supports you and your family while giving you the freedom and flexibility to enjoy this special time (up‐to 14 weeks paid leave).
* Bonus and Additional Leave. We realise sometimes 4 weeks Annual Leave isn't enough! At Rabobank we provide an incentive for eligible employees to receive 1 extra week Annual Leave and an option to purchase another 2 weeks Annual Leave.
* Extra Insurance. Rabobank recognises that employees need to protect their financial wellbeing, in the event of serious illness, injury, or even death. Rabobank provides eligible permanent employees with employer‐funded Death, TPD and Income Protection Insurance.
* Rabo Workplace Giving program. As part of Rabobank's global Corporate Social Responsibility, Workplace Giving aims to encourage employees to contribute to our community. Rabo Workplace Giving program matches employee donations to selected Social Partners.
Values
Rabobank Australia values inclusion, belonging, and positive experiences for all. Our work environment, our benefits, and the way we live our values – "Client Driven", "Responsible", "Professional" and "Cooperative" – make it a great place to work. We welcome applicants from diverse backgrounds.
EEO & Accommodations
Please let our Talent Acquisition team know if you need any accommodations to make our opportunities more accessible to you. Applicants must hold valid work rights for this role.
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