Job Description
We are seeking a visionary leader to shape the experiences of our guests. As the General Manager for The Ghan, you will be responsible for leading the on-board and off-train experiences, managing Net Promoter Scores, and inspiring a passionate team.
* Develop and curate unforgettable experiences for our guests.
* Proactively manage guest service to consistently exceed expectations.
Required Skills and Qualifications
To succeed in this role, you must be:
* Strategic and organized, with a focus on both immediate needs and long-term objectives.
* Committed to enhancing the guest experience, aligning every action with our promise of 'sharing special places and shaping lasting memories'.
* An inspirational leader, skilled at fostering a collaborative and motivated team environment.
* Attuned to safety, risk management, and compliance, ensuring a secure and welcoming atmosphere for guests and staff alike.
What We Offer
* Generous discounts on Journey Beyond travel and experiences.
* An attractive salary.
* Study Assistance Policy.
* A career with opportunities for progression, transfers, and secondments.
* Employee Referral Policy.
* Private Health discounts.
* Employee Assistance Program.
* Discounts on merchandise.
* Parental Leave Program.
* Purchased Leave Policy.
How To Apply
If you are interested in this role, please forward an up-to-date copy of your CV.