Responsibilities
* Administering and maintaining the ServiceNow platform to ensure performance, reliability, and security
* Configuring Workflows, Forms, Catalog Items, Roles, and Permissions across ServiceNow modules
* Supporting Incidents, Problems, and Change Requests related to ServiceNow
* Performing system upgrades, patching, and release testing in line with best practice
* Collaborating with Business Analysts and developers to support enhancements and continuous improvement
Qualifications
* A tertiary qualification in Information Technology or a related discipline
* Hands‐on experience administering the ServiceNow platform
* Strong knowledge of ServiceNow modules such as ITSM, ITOM, HRSD, or SecOps
* Understanding of ITIL processes and service management principles
* Strong troubleshooting, communication, and stakeholder engagement skills
* ServiceNow Certified System Administrator (CSA) and ITIL v4 certification will be highly regarded
Benefits
* Competitive salary
* Genuine Flexible Working Arrangements - including work from home opportunities, provision for school term contracts, job sharing, and part‐time employment
* Option to purchase up to 4 weeks additional leave
* Learning and Talent Development Programs – including Global programmes, online learning, and on‐the‐job learning
* Mentoring and opportunity to mentor others
* A friendly team environment, with dedicated and enthusiastic staff committed to producing high quality service and deliverables
* Professional Memberships
* Salary Continuance Insurance (SCI)
* Mental Health and Wellbeing Programs
* Service Recognition Awards
* Employee Assistance Program
About Stantec
The Stantec community unites over 31,000 employees working in over 450 locations across six continents. We collaborate across disciplines and industries to bring buildings, energy, resources, water, environmental, transport, and infrastructure projects to life.
Our work from initial project concept and planning through design, construction, and commissioning begins at the intersection of community, creativity, and client relationships.
Culture
Stantec is serious about healthy work‐life balance, diversity, inclusion & equity, indigenous relations, innovation, community engagement, corporate sustainability, and social wellbeing. We have employee groups for women, LGBTQI, neurodiversity, and more! Our employees play sport, fundraise, volunteer, learn, and have fun together.
Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, color, religion, sex, national origin, age, marital status, genetic information, disability, protected veteran status, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with local, state and federal laws and regulations and ensures equitable opportunities in all aspects of employment. EEO including Disability/Protected Veterans
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