Overview
Since 2014, The Star Gold Coast has evolved to create fun at trusted destinations. Guests enjoy The Star Grand, The Darling, and Dorsett Hotel, with culinary venues like Nineteen at The Star, Kiyomi, and Mei Wei, along with live entertainment and events. The Star Gold Coast blends relaxation with entertainment.
Porter Valet
is the first point of contact for guests at the Porte Cochere. You will share knowledge of the property and the Gold Coast to assist with a variety of inquiries.
This role offers the opportunity to build memorable connections with guests and hotel teams.
Responsibilities
Efficient and courteous handling of all guest arrivals and departures, including transport, delivery and storage of guest luggage
Assist with guest enquiries and requests, ensuring familiarity with the property, hotels, guest rooms, restaurants, bars and casino
Park and collect guest vehicles promptly as required
Provide general information on the Gold Coast and surrounding areas
What we are looking for
A warm and welcoming approach to delivering exceptional customer service
Excellent communication skills and meticulous grooming
A sound knowledge of the local area and Gold Coast events
Flexibility to work rotating shifts, including weekends, nights and holidays
About you
As a seasoned expert in customer service, you understand the essence of delivering world-class service. With exceptional communication skills and a positive attitude, you're poised to excel in this role.
Your role will be pivotal in shaping the success of our Hotels at The Star. Join us in making a difference.
What we can offer you
Complimentary meal on site every day including hot meals, sandwich bar and more
Uniform laundered and ready for you daily on property
Discounted parking available
Competitive Hourly rate, plus penalty rates for weekends and public holidays
Up to 30% discounts across award winning restaurants and accommodation
Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
Supportive leadership team
Diversity & Inclusion focus including Multicultural, Gender, Aboriginal & Torres Strait Islander and LGBTQI+
Eligibility checks are required as part of the recruitment process and ongoing employment for this position.
Our culture
At The Star, we are committed to a diverse, equitable and inclusive workplace. We value authenticity and the Company values: Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care. We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia's First Nations Peoples, and people with disabilities. We offer flexible working options for team members to balance work and life.
The Star was awarded WGEA Employer of Citation for Gender Equality ) and recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI).
Apply
Click on the link below to make your next career move with The Star.
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