Customer Service Associate Role
We are seeking a highly motivated individual to manage customer orders and queries. As the key point of contact, you will ensure a smooth experience from quote-to-revenue.
* Manage customer interactions via phone, email, or in-person communication
* Coordinate with sales and delivery teams to guarantee seamless processes
* Develop and maintain strong relationships with customers to achieve high satisfaction levels
Requirements:
* Strong communication and problem-solving skills for effective issue resolution
* Familiarity with Microsoft Office software applications
* Ability to work collaboratively as part of a cohesive team environment