12-month contract with possible 2 x 12-month extensions
No Award applies for this role: Rates From $120.00 per hour are offered (inclusive of superannuation and casual loading) - dependant on skills and experience.
8 hours per day - 40 hours per week
Locations: ACT, NSW, QLD, VIC
About Us:
Our Federal Government Technology, Projects & Transformation team provide a true specialist approach to connect the best Technology Talent to the most exciting projects in the market.
About the Role:
Responsibilities:
A solid focus on researching customer/user behaviour and common responses
Collaborate with user researchers and stakeholders to form the bigger strategic picture.
Identify and prototype concepts to transform the service based on user needs.
Work in an agile manner to deliver design and research activities
Work to the Service Design and Delivery Process and Digital Service Standard
Develop effective and inclusive user experiences
Required Skills, Experience and Qualifications:
Extensive experience in service design for large scale transformations including demonstrable experience in strategic thinking
Experience in solving complex problems based on evidence, analysis and investigation
Strong track record working in agile and multi-disciplinary teams
Human Centred Design approach to service delivery
How to Apply: