Job Title: Technical Support Specialist
We're looking for an experienced Technical Support Specialist to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and technical support across our Pathology Laboratory Diagnostic systems.
* Main Responsibilities:
* Visit customer sites to perform preventative maintenance, updates, upgrades, corrective service, and installations.
* Work closely with internal stakeholders to ensure smooth operations and timely service delivery.
* Maintain and expand your knowledge through continuous training, including self-learning, computer-based courses, mentorship, and hands-on experience.
* Adhere to all Environmental, Health & Safety policies.
Requirements:
* A trade qualification or university degree in a relevant field is required.
* A restricted electrical license is necessary.
* You must be comfortable working autonomously.
* An unrestricted driver's license is mandatory.
* Able to travel across state, interstate, and overseas.
* Must have permanent work rights in Australia.
What We Offer:
A dynamic work environment with opportunities for growth and development.
Competitive salary and benefits package.
The chance to make a real difference in people's lives.