Atura Adelaide
is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.
About EVT
As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.
About Atura
Big on character, service and value, Atura is a fresh collection of artistic industrial designed hotels. Each combines integrated tech with modern comfort and dining, with a lobby that has been designed to work, rest and play. At Atura, we go beyond the typical hotel experience.
About the Role
As a Guest Service Agent, your mission is to deliver exceptional hospitality by anticipating and fulfilling guest needs, ensuring smooth check-in/check-out experiences, and maintaining the hotel's high standards of service. You'll be the welcoming face of the hotel, creating memorable guest experiences that reflect the brand's values of empowerment, possibilities, and community.
Key Responsibilities
Welcome guests warmly and ensure smooth check-in/check-out
Respond promptly to guest needs and special requests
Coordinate with housekeeping and maintenance for room readiness
Manage reservations and daily guest transactions accurately
Provide information about hotel services and local attractions
Maintain a clean, safe, and professional front desk environment
Participate in training and team meetings
Skills & Experience
Strong customer service and communication skills
Familiarity with hotel systems and procedures
Ability to collaborate across departments
Detail-oriented and accurate in transactions
Adaptable and open to continuous learning
Knowledge of WH&S and operational policies
Benefits & Perks
Incredible team member discounts from your first day on-the-job
50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more
$2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more
Awesome winter and summer savings and discounts at Thredbo
Rapid career growth opportunities through our EVT network
Local community involvement, volunteering and charitable giving
Australia and NZ's largest and most diverse experiences company
Join Atura Adelaide and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.
When you click apply you will be directed through to our Job Ad listed on Dayforce which is the platform in place to track all of our applicants when applying for roles with the EVT group. You will be asked to enter in your information and answer some screening questions when applying.
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