Are you looking for a role that combines technical expertise with excellent customer service skills? As a Parts Interpreter, you will play a vital part in helping customers and technicians identify and source the right parts for various vehicles, heavy plant, equipment, and machinery.
Job Description:
This is an exciting opportunity to join our team and be part of a dynamic organization that values innovation, teamwork, and customer satisfaction. Your primary responsibility will be to provide accurate and efficient assistance to customers in identifying and sourcing the right parts, answering inquiries, and offering technical advice when needed.
Key Responsibilities:
* Customer Service: Provide exceptional customer service by assisting customers in identifying and sourcing the right parts, answering inquiries, and offering technical advice when needed.
* Parts Identification: Use your technical expertise to accurately identify parts, components, and specifications based on customer descriptions, part numbers, and reference materials.
* Order Processing: Process customer orders efficiently and accurately, ensuring that the correct parts are selected and ordered.
* Inventory Management: Monitor and manage parts inventory, ensuring stock levels are sufficient to meet customer demand.
* Industry Knowledge: Stay updated on the latest industry trends, product developments, and technical information related to the parts you deal with.
* Record Keeping: Maintain accurate records of customer interactions, orders, and inventory management.
About You:
We are looking for a highly motivated and organized individual who possesses excellent communication and interpersonal skills, as well as a good understanding of parts and components. If you have a passion for customer service, a strong work ethic, and a willingness to learn and grow with our organization, we encourage you to apply for this exciting opportunity.
About Us:
Our company is a leading provider of automotive retail and service solutions, employing over 600 people across multiple locations nationwide. We pride ourselves on delivering exceptional customer experiences through our commitment to quality, integrity, and excellence.