Job Number 24065773 Job Category Rooms & Guest Services Operations Location W Brisbane, 81 North Quay, Brisbane, Queensland, Australia VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel's work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests. CURATING ORIGINALITY TAKES TALENT W Brisbane located at 81 North Quay, Brisbane City is hiring a Concierge Supervisor (Wheels Supervisor). As a Wheels Supervisor, you will provide our guests with the 'W' experience and surprise and delight them every moment you get. The ideal candidate will have experience in the following: Lead a team to deliver on brand experiences Support the Wheels Manager with talent management Assist guests arriving and departing the hotel Handle guest requests, inquiries and complaints effectively and efficiently Provide information on all facilities provided within the hotel Valet guest cars in an efficient and safe manner Experience in a similar role within a hotel environment Armed with smart solutions and a can-do attitude Energised in a fast-paced environment BENEFITS The best hotel training opportunities produced independently by W Brisbane and internationally recognized training programs by Marriott International 'Great Places to Work' certified Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends Discounts on food & beverage across all our hotels Recognition programs to keep you motivated Wellbeing & mindfulness programs to ensure you stay healthy Employee Assistance Program DIVERSITY AND INCLUSION STATEMENT Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you. W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.